Recent Articles
Understanding UTM Parameters for Tracking Event Page Performance
What Are UTM Parameters? UTM (Urchin Tracking Module) parameters are short text snippets added to the end of a URL to track the performance of your marketing campaigns. They help you identify where your website visitors are coming from, which ...
I didn't receive my tickets after purchasing. What should I do?
Tickets are sent by email and SMS. 1) If you have not received your ticket in either of these ways (we recommend checking your email's SPAM folder), you can request that it be resent directly to the Event Promoter, or via Platform Support. Don't ...
Understanding User Tracking in Our Event Ticketing Platform
As an event organizer, you want to understand how your audience interacts with your event pages and what data you can expect from our platform. This article explains how we track user activity and collect data in a way that’s easy to follow, focusing ...
How to set or change my IBAN details
You can change your IBAN details in the Promoter's profile at any time. However, we recommend that this change be done till the day of the Event, so we can assure that the transfer of funds related to ticket sales will be made to the new IBAN and not ...
How to embed a map from Google Maps on my Event?
1. Search the location/address of your event on Google Maps: 2. Select "Share": 3. Select "Embed a map" and then " COPY HTML": 4. Paste HTLM link on Events > Additional information > "Embed Map from Google Maps?": Good events! Team TheLastSeat ...